Frequently Asked Questions

Everything most people ask before they start: setup, pricing, privacy, billing, and support.

Using StayGray

Does grayscale really reduce screen time?

Often, yes. Research cited on our site suggests grayscale can reduce daily use by reducing visual reward cues from colorful interfaces, especially in habitual scrolling contexts.

Can I still use color when I need it?

Yes. StayGray supports timed color breaks and app-specific exceptions. You can keep color for practical tasks while staying grayscale by default.

Do I need an account to use core features?

Core usage is designed to stay simple. Plus access is linked to your Apple purchase status, but full social sign-in is not required for basic grayscale workflows.

Is the browser extension already available?

Not yet. It is currently in development. The website announces release updates, and current plans include major browsers.

What is the minimum age to use StayGray?

The Terms state you must be at least 16 years old, and younger users may need parental or guardian approval depending on local law.

Billing & Plus

How does StayGray Plus billing work?

Plus purchases are handled by Apple. Payment is charged to your Apple ID, and subscriptions renew automatically unless cancelled at least 24 hours before the current period ends.

How do I cancel or request a refund?

Cancel subscriptions in iOS settings under your Apple ID subscriptions. Refunds are processed by Apple using the Report a Problem flow.

Can I restore purchases on a new device?

Yes. Plus access is tied to your Apple ID and can be restored in the app using the restore purchases option.

Privacy & Data

Does the website use trackers or analytics?

According to the Privacy Policy, the website avoids analytics tools, tracking cookies, and third-party embeds for tracking purposes.

What subscription data is processed?

Subscription state is validated using Apple and RevenueCat. The app processes limited entitlement and status data needed to provide Plus, not full card payment details.

Android & Browser Extension

When will the Android app be available?

We are working on it.

When will the browser extension be available?

We are working on it.

Still have a question?

Reach out anytime, or review full legal details in our Terms and Privacy pages.